Pretty random, but saw this today
Fonolo on KXLY “Cool Clicks”
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Tag Archives: fonolo
Fonolo Widget – Deep Dialing For Your Business
Fonolo for business lets you embed your companies phone menu (IVR system) right on your website, or in your mobile applications, with just a few simple lines of HTML code.
Fonolo automatically maps out your phone system (and stays up-to-date with any changes you make)- You will get happier customers, fewer misdirected calls, and better feedback from your callers. Best of all, you do not have to change anything in your existing phone system.
Here’s a really simple example for our fake “Fonolo Airlines” company:
More details about Fonolo for business can be found here. We’re running several live trial runs with a handful of companies- if you’re interested in getting access to the Fonolo widget, contact us.
Fonolo named to Time.com’s “50 Best Websites 2009″
We’re pretty excited here at Fonolo today- We were named to Time.com’s “50 Best Websites for 2009”.
Other websites on the list, include: Twitter, Google, Skype, Amazon and Flickr- which is great company to be in- we couldn’t be happier.
It’s great to see how well Fonolo resonates with the public. It’s further proof that we’re addressing a point of pain felt so deeply by so many people.
You can read the whole article here.
All new Fonolo interface launched!
I’m very excited to announce the release of the new Fonolo consumer web interface. This new web interface not only has a new look and feel, but has improved usability, and many new features and enhancements.
Some of the enhancements to the web portal include:
Anonymous Deep Dialing
Anonymous, in the sense that you do NOT have to sign-up for an account with Fonolo, to try the service out. Search for the company you want from the list of over 500 companies in our database, right from the main page of our website, and click to start your call- no sign-up required. no special software. no special phone- all for FREE.
QuickTones
Ever been on a phone call, and they ask you for your account number? or if you have a Frequent Flyer number, but you can’t remember it, and the piece of paper you have it written down on is long since gone?
Store frequently used account numbers, frequent flyer numbers, PINs, etc, in the Fonolo system, for one-click access while on a call. Simply select the tones from your list, and Fonolo will send the tones on your call, as if you had pressed the buttons yourself.
Heads-Up Display for your calls
While a call is active, you’ll have full control over adding notes or recordings, with our new “Heads-Up Display” at the top of your screen. This control panel remains active during the life of your call, even if you navigate to other sections of the site.
Improved Call Recordings and Notes
When you make recordings during a call, Fonolo will organize them on a master timeline for that call, along with any notes that you added. Now you can flag the important parts and easily find them later.
Try the new Fonolo website today! it’s completely free, and easy to use.
Fonolo Launches Call Recording Feature
We’ve been hard at work here at fonolo, and we’re happy to announce the availability of several new features, including the ability to add custom bookmarks, an improved company search bar, and probably the most exciting, the ability to record your calls, and then play them back through the web interface.
Bookmarks:
The bookmarks feature lets you personalize a list of companies, and points in a companies’ phone tree, that you call frequently. Entries in your bookmarks list can then be deep-dialed with a single click.
Improved Search:
We’ve added a much improved search bar at the top of every page inside the interface. The new search will provide an auto-complete drop-down as you type, with searches that can be based on partial/full company names, partial/full phone numbers, as well as keywords found within the companies phone tree.
Call Recording:
One of the most exciting new features, is the ability to record your phone calls directly through the fonolo web portal. While you’re on a call initiated through the fonolo portal, simply hit the “Start Recording” button, and fonolo will start recording your phone call for you.
After you’ve completed your call, the recording will appear in your history (available from the home page, or from the company page); you can then playback the recording online, or download and play it back locally through your favorite mp3 player (like winamp or windows media player).
This is a beta release of call recording; enhanced features will be included in our next major release.
Visit the fonolo website to sign up today, and come see Shai Berger in person at the 2009 Emerging Communications Conference.